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Our client comments speak
for themselves
Thank you from the Exas Family !!
Year
1999 -2001 Season
Year 2002
Season
2003 Sailing Client Comments
Our friends, the Simpson's 5th annual sailing holiday in
Greece. Our season would not be complete without Annie, Steve and Sarah arriving in
Athens every August. The Exas Family value your patronage and friendship!
Thalea and Nikos
31st
October 2003
Dear Thalea & Nikos
Just a little note to say thank you once again for providing us with your yacht
Maria for the fifth time in as many years. We still hear horror stories from our
friends who have chartered yachts from far larger companies than you and have
received less than satisfactory service. Even though Maria is a six year old
charter vessel she still feels like a private yacht and at the end of every
charter we are sad to be leaving her. She certainly did us proud this year. We
sailed three hundred nautical miles in the two weeks getting down as far south
as Thira and staying there for three days. From
Thira
we went to Folegandros and onto
Milos
. We shall certainly be returning to
Milos
again next year if you have a yacht available. Hopefully this will be Maria
again.
The Bill Graham Catamaran Sailing Friends are part of the
Exas Yachts Family. I
would like to add our comments to those submitted to us from Bill and his
group......."Captain Bill, it was our sincere pleasure to have met you and
your group. We felt as if we were meeting up with friends after months of
email correspondences in preparing your holiday! The cohesiveness, closeness and
group preparation of your team is an asset to which you must credit yourselves;
which proved to be sustaining under unfortunate personal crisis. While we feel our participation was the least we could have done under such circumstances,
we sincerely appreciate your comments and feedback. We think of you as family and fellow team sailors - our lives have been richer
for having met every single one of you! Your comments in whole are included below - Happy Sails and THANK YOU!
Dear Reader,
These testimonials appear as part of most charter company’s web sites and if
you read them, most are selected, by the company to show the positive qualities
of the services provided.
But what happens when things go wrong?
I hope that Exas Yachts place this letter on their web site as, I now believe
that the true measure of a very good charter company is their reaction to
problems.
I have been organizing sailing holidays with a group of friends for over ten
years, we have sailed in the U.K. France,
Turkey
, The Caribbean and
Greece
. We have had some
good holidays, some great holidays and some bad holidays. This year was one of
the latter category but for no fault of Exas Yachts and it was the
problems we encountered that turned the holiday bad which underlined the efforts
Exas will commit and the quality of their service.
We sailed out of
Athens
on a bareboat charter
aboard S/Y Tethys, a Nautitech 435 catamaran. For the full two weeks of our
charter we experienced a very stable low pressure system over the
Aegean Sea
which created very
high winds of between force 5 and 7, with an occasional gale 8. In all my years
of sailing, I have never experienced such a static and stable low pressure
system. This obviously limited the amount of sailing we were willing to do but,
would not on its own, ruin the holiday. We could sail short distances between
islands, get into sheltered waters, and we would still enjoy ourselves.
On the
middle Saturday of our holiday one of my party complained of feeling unwell, to
such a degree that he felt it necessary to seek medical advice. He had, in fact,
had a heart attack! The medical services in
Paros
were excellent and within 1˝
hours he had been flown, by air ambulance, to the next island for further
treatment and from there back to
Athens
for admission to a Cardiac
Unit.
Our friend
was, by then, 60 miles from us, in a strange hospital, in a strange city, with
absolutely no support whatsoever. In ideal conditions it would have taken us 12
hours to get back to
Athens
. But the conditions were
far from ideal and I had to make the decision that it was unsafe for the crew
and the boat to attempt to make the passage back to
Athens
. I telephoned Thalea Lyras
of Exas Yachts to inform her of our situation and it was, at this point, that I
was exceedingly glad that we had booked with Exas Yachts. Thalea just made the
problem go away. Visitors were organized to go and visit our friend, Thalea made
numerous telephone calls to get medical information for us and there was
constant communications to keep us fully informed.
Obviously,
we felt that we needed to get back to
Athens
so that we could visit our
sick friend, but it was Wednesday of the following week before we finally got
back to the
Marina
. Exas Yachts and the yacht
owner were on hand to help us moor up and transport had been organized to take
us to the hospital in time for visiting, despite a taxi strike! Throughout the
remaining 3 days the support continued at the same level with constant
communication and organization.
One of the most important features of this level of concern, organization and
support was the willingness of Exas Yachts to provide all this and not ask for
anything in return.
So,
dear reader, whenever you consider who to charter your next boat from ask
yourself this question:
If things go wrong and your world falls apart around your ears,
who
ya gonna call?
EXAS
Yachts
Bill
Graham
Sail Flat Big Cat 2003
***************************************************************
Bill has prepared a Safety Briefing for his crew. With his permission we have
published this briefing online for your use.
Thank you Captain Bill!
***************************************************************
M. Potter and friends: sail again
with the Exas Yachts Family - this time on two
Bavaria 330 Sport Speed Boats.
Click link to see their photos
online! - Thanks Mark.
K.
and K. Mallios: sail again with the Exas Yachts Family - on their
honeymoon this time! Thank you Kosta for sailing every year with us! - Thalea
and Nikos
"Very" satisfied. "Our skipper (Giannis) was just as we
expected. Giannis was knowledgeable, quiet and we
sometimes did not know if he was on the boat. He was great to have on
board." Booking procedure - "very smooth and professional. The experience
left us feeling comfortable and that we were in great hands. The experience was
highly personalized. I am a repeat customer...it's about a feeling of trust; and
Exas does not disappoint" We will sail again with Exas and are
thinking about a 2 boat trip in the Aegean next year. I love the quality and
condition of the boats through Exas. Always a new boat and in great shape. This
one {Bavaria 41} went faster in
reverse and was the fastest boat under motor that I have sailed"
T.
Wardell and friends sail SY Corfu - Lagoon 380
for 12 great days in the
Cyclades. Thank you everyone for your comments and photos
- we will see you again in Greece! - Thalea and Nikos
"Hello
Thalea - We had a wonderful time sailing in Greece. I think our only regret is
that it went by so quickly. 12 days is not enough. The sailing was great, the
islands, the people, the food all memorable. I think Folegandros might have been
our favorite stop. We would never have had the itinerary without you and your
company's help. I would highly recommend you to anyone. Enclosed are a few of
many many pictures, all documenting the joy! Thank You Very Much, Terry
Wardell."
click images for full view
**************************************************
M.Mullaney and S. Lewis group sail together on the
Bavaria 42 and 44
for a 2 week holiday. "Yes....we would be delighted to charter with Exas
Yachts again. Both yachts were in great condition and well maintained. Very
satisfied."
Nico and Thalea,
Thank you again for your excellent treatment of us on our recent trip to Greece.
We thank you...for sailing with Exas Yachts and for the
wonderful photos!
PHOTO GALLERY....click
here
J.Skoog and B.Meirhofer group sail the Dodekanesa
islands on the Bavaria 38 and Harris
as their skipper. Charter was "excellent...very" satisfied. Skipper
comments: "Very competent, let us call the shots when appropriate". We
would consider sailing with Exas Yachts again -"could you book us for
Cyclades 2004?".
John and Cindy from Canada enjoy 10 days sailing on the
Bavaria
37 with Christo as their
skipper. "Excellent skipper services, 10/10...our skipper was superb, so
professional and full of interesting Greek info. The SY Corali was perfect,
great shape and good equipment...sailed super."
R. Mente - family of 8 sailing the Bavaria
44 for a family holiday. "Excellent service"
R.
and A. Maljers enjoy sunny days in Greece sailing the Atlantic
31. and on the Sun Odyssey 37.1
and on the Bavaria 46. Thanks Ron for sailing
three times in Greece with Exas Yachts - Thalea
and Nikos
 "Very"
satisfied..."perfect ....autopilot was missing, the rest was almost more
than expected (very nice people + thoughtful, regarding the inquiring during the
trip by phone and sms). The compensation (not pay the cleaning) was ok.
Thanks for your photos....!!! See you again soon in Greece - Exas
Yachts
Photos - below (click to enlarge)
 J.
Foster and friends: Sail the Ocean
Star 51.1 with Harris as their skipper. In
reply to skipper services and if will sail with Exas Yachts again: Skipper
......."world famous, very helpful, accommodating...yes, especially with
Harris" J. Messel and friends
sail in Greece with the Dufour 45 Classic
for a 2 week holiday. "Very satisfied. The
Warwick Family from the UK sail with Giannis and the Oceanis
393: "Very satisfied...Giannis was very careful which made us feel very
safe. He also fit in well with our family". "If we were to consider
chartering a yacht with a company in the future, I owuld most certainly use Exas
and would feel happy to reccomend the company to firends". David
and LaVonne enjoy a week sailing on the Bavaria
41 with Harris. "very nice, pleasant and helpful" (Harris). K.Haag
and friends enjoy a 10 day sailof the Cyclades islands on the SY Giorgina (Dufour
45). ""We are fully satisfied.....the service has been excellent,
very friendly, good information about sailing area, excellent boat". G.
Wallace and friend spent a week sailing with Panos as thier skipper on
the Bavaria 40: "Very satisfied....Better" than expected. "We
enjoyed Panos' company very much. He was a great skipper and tour guide. Thalea
made everything very easy and worry-free. The whole experience was very
efficient. Thalea was very helpful. Nikos and Rebecca were great. The boat was
very nice and Panos was excellent. The Greek islands were perfect, our image of
paradise. We have been telling anyone that will listen and wants to charter a
sailboat to contact Exas Yachts". L.
and S. Wermenlinger. Enjoy a 3 week sailing holiday of the Greek islands on the
Sun Odyssey 34.2.
"Excellent....very satisfied" ...booking procedures and sailing
holiday. "As mentioned, we were very satisfied with the boat, the pricing
was fair and the service was excellent". Sophie
and James B. spent a week sailing from Lefkada to Athens after a
beautiful wedding in Crete. We wish Sophie and James much happiness!
"The service from Exas and Prime Yachting was superb...Thanks
for at perfect vacation. We had a wonderful time and will definitely go
again". Yacht sailed was the Atlantic
31.
D. and S. Marcus:
Honeymoon in Greece with Harris on the SY
Maria - Bavaria 38. "..everything
was outstanding" See photo album by clicking
here: A few pictures of the 120 sent to us! Thank You!.
W.
Middleton and friends from Australia sail the SY
Atlantis, Bavaria 44 for 2 weeks - Thank you for sailing with the Exas
Family! "Very satisfied...."Better"..than expected and
"excellent" booking procedures.
Exas Worldwide Yacht Charters Inc
Tel: (919) 237-1607
eFax: (919) 287-2390
Email:
info@exasyachts.com
Skype:
exasyachts
Athens: Greece Tel: (011 30 213) 036 4948 Mobile: (011 30) 6949 839910
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WORLDWIDE
YACHT CHARTERS INC
